Shipping policy
Shipping Policy
At Nexero, we're committed to getting your order to you as quickly and reliably as possible.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.
Shipping Time
Standard delivery typically takes 7–15 business days depending on your location. Please note that international shipping times may vary due to customs clearance and local courier handling.
Free Worldwide Shipping
We proudly offer free shipping on all orders, worldwide — no minimum spend required.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with your tracking number. You can use this to monitor your shipment in real time.
Delays
Nexero is not responsible for delays caused by customs, weather conditions, or circumstances beyond our control. However, if your order has not arrived within 25 business days, please contact us at
and we will investigate immediately.
Lost Packages
If your tracking shows no movement for more than 10 business days, contact us and we will work to resolve it promptly.